Self-checkout lanes offer speed and convenience, but a simple mistake at the scanner can bring serious consequences. In Illinois, even an unintentional error might lead to a retail theft charge if it looks like you didn’t pay for an item.
How Illinois law defines retail theft
Illinois law defines retail theft as knowingly taking merchandise without paying its full retail value. Common self-checkout mistakes include scanning the wrong barcode, missing items entirely, or entering false product information. If store staff or cameras catch an unpaid item, they may treat the situation as theft.
Intent matters—but proving it can be difficult
Intent plays a key role in deciding whether your actions qualify as theft. Forgetting to scan an item differs from deliberately hiding it. Still, proving your mindset during checkout often presents challenges. Retailers often assume intent, and they may press charges even for small oversights if they believe you acted on purpose.
Examples of self-checkout mistakes
Common self-checkout mistakes include scanning one item twice and skipping another, entering incorrect produce codes, or forgetting to scan items in your cart. Distractions or scanner glitches may cause these errors, but stores still hold you responsible. Repeating mistakes or creating unusual checkout patterns can raise red flags.
How retailers respond to suspected theft
Retailers watch self-checkout lanes using cameras and digital logs. When they suspect theft, employees often confront customers or call the police, even for low-value items. Many stores enforce strict policies and report suspected theft immediately. Once law enforcement gets involved, the case becomes a criminal matter.
Stay focused during self-checkout. Review your scanned items and receipt before leaving the store. A few extra seconds can prevent serious misunderstandings. Illinois law holds you responsible for making sure you pay for everything, whether the error was intentional or not.
